Having problems with your Dishwashers ?

Last nigh my Maytag dishwasher model # MDB7100Aww serial # 15666931YM caught fire. Luckily I heard it and was able to put the fire out before my house caught fire. Has there been a recall on this model and how can I get a replacement?


Answers :

Hi,
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\015\012Yes, there was a product recall for your Dishwasher due to fire hazard. Please visit the following pages for further information:
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\015\012https://repair.maytag.com/repair/dishwasher.jsp?siteCd=MT_EN_US
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\015\012https://repair.maytag.com/repair/dish_faq.jsp?siteCd=MT_EN_US
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\015\012The list includes model numbers beginning MDB7 with serial numbers ending in YM, so yours is one of the units affected.
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\015\012With regard to repair / replacement / compensation, Maytag state the following:
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\015\012Remedy: Consumers should immediately stop using these dishwashers, disconnect the electric supply by shutting off the fuse or circuit breaker controlling it and inform all users of the dishwasher about the risk of fire. Contact Maytag for either a free in-home repair, or a $75 cash back reimbursement following the purchase of a new Maytag\302\256, Jenn-Air\302\256, Whirlpool\302\256 or KitchenAid\302\256 dishwasher. Consumers should not return the dishwasher to the retailer where it was purchased, as retailers are not prepared to take units back.
Consumer Contact: For more information, contact Maytag Corporation at (800) 675-0535 anytime, or visit the firm's Web site at www.repair.maytag.com.
\015\012
\015\012Hope this helps - I would advise phoning them on the number above to find out what your exact position is as this recall was issued in 2007. However, there should not be any time limitations on claims and this still appears to be an active recall. They have admitted the dishwashers are dangerous and thereby accepted liability.
\015\012
\015\012Regards,
\015\012BElectric
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