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Neff sd13j1f dishwasher lower arm not spinning

\015 My Neff sd13j1f built in slimline dishwasher has stopped washing plates properly. The bottom arm is not spinning. I have removed and cleaned the filters and the arms. Also checked the impeller is moving freely and nothing appears to be in the bottom.\012\012The lower arm did spin properly once immediately after I reassembled the machine. However that was a one off. I have checked the arm spins freely. The upper arm works fine.\012\012Any ideas? What is in the white lump with the pump and filter in the bottom? I assume to remove I need to pull the machine out and work from the outside as I wonder if there could be a valve to divert the water between the top and the bottom arms.\012\012Many thanks\015

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Neff sd13j1f dishwasher lower arm not spinning


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