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Ge Profile soap dispenser doen't fully open during wash

\015 The soap dispenser door in my GE Dishwasher PDW7800 doesn't fully open during the wash. It doesn't because it can't --> the bottom edge of the top rack is simply in the way (I'm not overloading, and this is the rack that came with the unit). The dispenser door can opens only to appx. 75 deg. when the washer door is closed. I called GE and they sounded puzzled by this and said the dispenser door is supposed to open all the way, that there must be an obstruction, and/or perhaps the rack is in backwards (it's not in backwards). I'm the one who is puzzled because this is simply physically impossible. My question is, does this sound normal? Is it okay that the dispenser door is only capable of opening to around 75 deg.? Please help...\015

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Ge Profile soap dispenser doen't fully open during wash


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