Having problems with your Bosch 24 in. SHY66C05 Stainless Steel Built-in Dishwasher ?

Dishes and glasses being etched; looking dirty; embarrassing

\015 My Bosch SHY66C05UC/14 is etching my dishes; i.e. my glasses look dirty and have scratches on them. Even my plates look like they have a film on them. Not all of my dishes get clean, either. I use the recommended Cascade and rinse agent. This is my 3rd dishwasher in this home in 7 years; the Bosch due to a remodel. I have less success with the Bosch than any of the others. Please help. - Lisa\015

Answers :

First of all, if you're talking about actual glass as opposed to crystal, glass can etch easily. Why? Because like crystal, there are variations in its quality. Cheap glass will etch faster with the use of an electric dishwasher compared to higher quality glass.

Did you know that the main constituent in most automatic electric dishwasher detergents is sodium hydroxide (lye) and chlorine bleach (another caustic acid)

A Bosch dishwasher has very long wash cycles, further exposing your dishes to the possibility of etching damage. You should stop using the sani-rinse cycle if there is such an option and switch to a gel format detergent as opposed to a powder. Use a rinse agent such as Jet-Dry. This should solve your etching problem.
Another suggestion: maybe you are using too much of the "right" kind of detergent. I have learned that this model requires very little detergent; a tablespoon at most. A salesman who has the same model told me that if you use too much detergent the dishwasher will smell bad. That made no sense, but he was right, and it took me a while to figure out how much "too much" is. I tend to operate on the theory "If a little is good, a lot is better."
Repair Help & Product Troubleshooting for Bosch 24 in. SHY66C05 Stainless Steel Built-in Dishwasher

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