Having problems with your GE 24 in. Profile PDW9280JSS Built-in Dishwasher ?

Poor wash performance with GE Profile PDW9280 dishwasher

\015 I have a GE Profile PDW9280 dishwasher. It appears its washing performance has highly deteriorated. It's not even two years old.Our dishes are clean but not spotless. It's as if not all the food was washed away. We do rinse dishes before putting them in. We use Cascade liquid detergent, which I understand is recommended by GE. We also used JetDry. Both get consumed and I have to replenish them every week or so. Thus, they seem to be dispensing.We use the normal cycle. And follow the loading instructions found in the manual. I have tested our temperature with an industrial thermometer to be at 128F, within recommended specs.What's striking is the the interior of the door (it has a stainless steel tub) remains dirty even after a full wash cycle. It is spotted and has some food stains that remove easily if scratched with a finger.There's no water or food left at the bottom after a wash. It seems to drain properly. The fine filter at the bottom is clean. I removed the bottom agitator and didn't find any food deposits or glass underneath. The two holes at the bottom don't seem clogged.How should I debug this? It seems like there's note enough water or enough agitation to circulate the water and clean everything up. Is there a way to delicately 'spy' on the clean cycle by keeping the door slightly open? What's the sequence of events on the normal wash cycles?Any ideas/help you can provide would be welcome. I'm not a plumber or dishwasher repairman, but I do have a technical background.Thanks,Christian\015

Answers :

I had the same problem.  Fortunately, my fix was quite simple.  The fact the performance is deteriorating and the soap is hardening in the dish indicates there isn't enough water being sprayed around.  The spraying water rinses the soap out of the dish.  I looked inside while the machine operated and found the water level sufficient.  The rotary shower head didn't seem very energetic, though.  I checked the head and found the end-most hole plugged.  That hole is the one that provides a jet of water to spin the head.  With it plugged, there wasn't much spin so there wsn't much water being sprayed around.  The hole seemed to be plugged with quite a bit of debris that resembled a sealant.  I suspect this came from inside the pump or something since the strainer was OK.  Anyway, with the hole cleaned out, the machine works like a new one even though it is 15 years old!  Best of all, the fix was free!
Check the holes in the spray arms for obstructions.
Repair Help & Product Troubleshooting for GE 24 in. Profile PDW9280JSS Built-in Dishwasher

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