Having problems with your KitchenAid KUDK03ITBK Built-in Dishwasher ?

Washing tablet found unused on the bottom of the dishwasher...

\015 When the dishwasher finishes it's entire cycle,I find the washing tablet unused on the bottom of thedishwasher. Before starting the washing cycle, I made sure the door for the detergent was closed. This has occurred twice already. What do you think might be wrong? My dishwasher is brand new. Thanks in advance!\015

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