Having problems with your LG 24 in. LDF7810 Built-in Dishwasher ?
Dishwasher that broke and started leaking
\015 I have a dishwasher that broke and started leaking with out our knowledge. After time the floor tiles began to pop up. As soon as this happened we took action. Removed the cover on the front of the dishwasher and found water all over the bottom, underneath the dishwasher. Water was coming from under the cabinets, we pulled up the tiles and found the floor board was soaked. We called the plumper and determined that the washer was broken, When you turned it on and it ran, water began to shoot out from the bottom of the dishwasher.\015\012We turned off the water line and took pictures. The plumber said the dishwasher was bad and needed a new one, insurance would not cover this due to appliance. No problme. But he said that the floor, tile, what ever was effected from the water should be. We needed to call State Farm and get some estimates. I called adn they gave me the company they utilized for this type of work, they came out the next day.\015\012The floor still soaked from the waster, and smell of a musty floor was bad. He estimated that the sub-floor needed to be replaced and the tile. The cabinets would need to come out to determine if there was damage there, along with forming of mold. Wow that was allot to my wife and I. We never knew this was happening and it caused all this damage.\015\012Now for the part that is causing me issues. We called the insurance agent back after discussing with the contractor, that a claims adjuster needed to look at this damage. We opened a claim with our agent an they said to give it a couple of hours to get into there system, so a adjuster can be assigned. WE did as instructed. A agent called us on Monday 03/23/09 said she would be out the next day at 8:30.. \015\012She had a big attitude problem with my wife, stating that since this had been going on for some time that it most likely wouldn't be covered. That if mold was building up, this too was a signal that this was going on for a long time.\015\012None of this was true. WE called as soon as we knew there was a problem. Her attitude on the phone with me was, you should have know this and it will not be covered. I told her that she shouldn't come out to my house with this type of attitude, over the phone to her. That she understands that we didn't know this was happening. As the plumber also said to us, how would you know until the water started coming up from the floor and cabinets. It only happened when the dishwasher ran.\015\012She came out and took pictures, measured and notes.. Said she would call my plumber and get his input. She did and the plumber call me back that afternoon. Stated that she had a big attitude problem with him. Stating that we should have known this was happening and should have not gotten this bad. He stated back to her, the owner never knew this was going on, how could they. I only happened when the dishwasher was running. IT took time for the floor to get soaked to a point it could only run out from under the tile and cabinets.\015\012What do we do if they come back and say that they are not going to honor the insurance policy.. This seems to fit all the web posting of leaks caused by dishwasher, should be covered.. Do I call her boss, file a complaint. call the Insurance government and file a claim against Stater Farm.. WE are at odds on what to do. The plumber and contractor both state this should be covered by State Farm, I don't have the estimates back yet, but I'm thinking this is going to cost thousands of dollars to fix.\015\012Please give me your advise.\015\012Curt\015
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Dishwasher that broke and started leaking
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