Having problems with your Whirlpool 24 in. GU1500XTLS Stainless Steel Built-in Dishwasher ?

I have two problems with my GUI1500 dishwasher. The 1st is that when water starts entering the dishwasher I hear a loud hammering/vibrating sound. It's strange, but the sound will stop if I turn on a faucet in the house. The other problem I have is that the soap dispensor will no longer stay closed. The Plastic tab that holds it shut has basically disintegrated. Will this cause the dishes to not come clean? Can this part be replaced? I don't see any visable screws holding it onto the door.


Answers :

Hi - welcome to FixYa,
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\015\012The first problem isn't a fault with the washer, it's a plumbing problem called "water hammer", which is a resonating vibration through your pipes. It's usually caused by a toilet flush valve, but can be triggered by any sudden opening of a valve. In your case it's the water inlet valve (solenoid) on your dishwasher which is triggering it. Opening a faucet stops the problem as opening another valve changes the frequency of the vibration and stops the resonance. The reason it resonates and you get that hammering noise is because your pipes aren't clipped/secured properly.
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\015\012It's fairly simple to stop this on a flush as a damper can be fitted. However, it's quite unusual for this to be caused by a dishwasher. You may be able to solve the problem by altering the path of the water inlet hose to the washer and making sure it isn't taught. Also make sure the section of pipework immediately before the water inlet hose is properly clipped to any wall or nearby structure. If your pipework is exposed, add some clips in any locations where there are long runs of pipe with no clips or fixings. If the pipes are enclosed in wall or floor spaces, then it's going to be significantly more difficult!
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\015\012The soap-dispenser can be replaced, but you have to remove the front panel of the door to get access to the fixings. This can be done by removing the screws around the edges of the inner door - I think they are just philips/crosshead screws on your washer, but you may need a Torx screwdriver bit to undo them. You don't need to remove the screws along the top edge of the inner door as they are only holding the control panel in place. Once these screws are removed you should be able to pull the front panel away from the door revealing the fixings for the soap dispenser.
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\015\012Hope this helps.
\015\012BElectric
Repair Help & Product Troubleshooting for Whirlpool 24 in. GU1500XTLS Stainless Steel Built-in Dishwasher

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I have two problems with my GUI1500 dishwasher. The 1st is that when water starts entering the dishwasher I hear a loud hammering/vibrating sound. It's strange, but the sound will stop if I turn on a faucet in the house. The other problem I have is that the soap dispensor will no longer stay closed. The Plastic tab that holds it shut has basically disintegrated. Will this cause the dishes to not come clean? Can this part be replaced? I don't see any visable screws holding it onto the door.


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