Having problems with your Whirlpool Dishwashers ?

After a wash there is water on the bottom of the unit


Answers :

Hi and welcome to FixYa I am Kelly.
Water in the bottom of the unit is a sign of drain problems that are usually external to the dishwasher. You probably have noticed cloudy or spotted dishes post cycle lately also. Since I suspect a drain problem here is what you should do:
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  • Start at the sink connection and remove the hose. Then clean out the port at the sink or garbage disposal connection. Reconnect the hose. (Clogged garbage disposal ports are the 2nd highest reason for dishwasher drainage problems.) \015\012
  • Next if you have an Air-Gap installed pull off the upper/outer cover and NOTE the position of the internal cap and nut. The cap with the inner inverted U will only install correctly in one position. Remove the nut and lift off the inner inverted U cap. (This is were most clogs are found.) Clean out any debris found. Use a flash light and inspect the lower outlet hose port for obstructions. Remove the lower outlet hose to the sink / garbage disposal connection if necessary to clean the outlet port. \015\012
  • Lastly... If after doing the above and you still have water in the dishwasher post drain cycle then TURN OFF POWER to the dishwasher and remove the lower kick panel. Then remove the drain hose from the pump and inspect the port for obstructions. Clean as necessary. Re-install the removed hoses. (Check all) Install the lower kick panel.
TURN ON POWER and test the drain cycle after filling with water. This should make it work properly again unless there is a problem with the pump impeller blades or something inside the sump housing blocking the drain port. If you have done all of the above and you still have the same water in the sump post drain cycle problem... Just respond here and I will explain what to do next.

NOTE: If you respond for any reason PLEASE include your model number so I can include any available diagrams to help you in my next response.

Thanks for choosing FixYa,
Kelly
Repair Help & Product Troubleshooting for Whirlpool Dishwashers

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