Having problems with your Whirlpool DU943PWK - Multiple Color Built-in Dishwasher ?

Soap dispenser will not open. - Whirlpool DU943PWK - Multiple Color Built-in Dishwasher


Answers :

The detergent dispenser is located behind the door panel. it is actuated by an electrical signal that powers a solenoid. two problems are possible. 1 the solenoid is not getting power or is defective, or 2, the linkage that connects the solenoid to the door release is broken or has come loose.
\015\012there are a few screws down each edge of the door ( usually phillips head) . sit in front of the dishwasher with a towel on your lap. remove the screws on each side and let the door panel fall in your lap on the towel. once the panel is off, you will see the back side of the detergent compartment. if the seal around the detergent drawer is leaking, you may find the solenoid electrical connection is corroded. ( unplug the dishwasher or turn off the breaker, as the solenoid is actuated by 110vac). if this is the case you may be able to clean the connnection. close the detergent drawer, and push on the plunger of the solenoid. the drawer door should pop open. if not, look for any binding in the linkage. if all looks well, run the dishwasher with the door panel off. when it gets to the main wash cycle, check the two terminals on the solenoid with a volt meter. if you never get power, it will be a bad control board. if you get power but the solenoid never actuates, you need a detergent drawer assembly. they are fairly inexpensive, and usually the seal fails causing the solenoid to get corroded.
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