Having problems with your Jenn-Air 24 in. JDB1100AWS Built-in Dishwasher ?

I have a jenn aire jdb1100aws dishwasher that starts but will not wash. It starts, runs quietly but you can hear that the arms are not turning/washing. At the end of the cycle there is liquid soap on the bottom and it has standing water. Yesterday I did open it while it was running to grab something and that's when we noticed it didn't wash after that cycle. I ran it again but it didn't wash the dishes.


Answers :

It is very likely the motor is faulty. This dishwasher uses a wash motor and pump for the wash and a separate drain pump for the drain cycle.
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\015\012Unless you can specifically confirm if the drain cycle is not working and the water is actually drained out, I would be focussing on the wash motor circuit.
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\015\012The pump and motor parts assembly can be viewed at this site
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Your pump may not be pumping water. The arms get water pressure by the pump, as well as the drain cycle. Sometimes the arms can get clogged up with food and will not spin, therefore not getting the dishes clean. It is unlikely that both arms get clogged at the same time. It's not impossible, but it is not usual. If the arms are not turning, and there is water in soap in the machine, and there is water in the machine, then likely the pump is faulty or it very well could be jammed with something.
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